Wholesale

Resellers and nonprofits can learn about our trade terms and bulk discounts.

How do resellers or nonprofits gain access to v-dog wholesale?

It's simple. Just visit our application page here, and submit the information about your company or organization for our team to review. (Make sure you have your reseller license number or your 501c3 identification number for verification.) Once your

Does v-dog offer resellers bulk discounts?

Of course! Bulk discounts are applied automatically to kibble and treat sales when you purchase in higher quantities of boxes or you reach the pallet level for kibble bags. Once our team evaluates and approves your application and you gain access to

Does v-dog offer free shipping on wholesale orders?

Yes, all wholesale purchases now include shipping in the pricing structure. That include shipping on parcel orders and pallets (which will automatically include liftgate service at no additional fee).

Where does v-dog ship wholesale orders?

At this time, we’re only able to ship within the contiguous United States. If your business or nonprofit is located within Alaska or Hawaii, you can email us at [email protected] to discuss your options with a freight forwarder. As mentioned, v-dog

Does v-dog have MOQs for kibble and treats?

We do have small MOQs and order increments on our bags of kibble and cases of treats to optimize shipping and pass on the savings to resellers.

Do I qualify for wholesale? What are v-dog's resale terms?

All resellers of v-dog products are required to have a reseller’s license and sell v-dog products out of their retail locations. Products purchased at our wholesale price are not intended for personal use and must be sold directly to clients. All v-d

How do resellers or nonprofits contact v-dog with questions about wholesale?

We welcome questions! You can either fill out the details on our wholesale contact page, or you can email [email protected]. Although we typically response to reseller questions the same day, please allow for 2 to 3 business days to receive our res

Part of my shipment was damaged in transit. What do I do?

Email us at [email protected] with your order number, a description of the damage, and photos that clearly show the damage in question, and once we confirm the damage occurred in transit, we’ll issue you a credit for the amount of the damage that y

Do resellers and nonprofits have to pay at checkout?

Yes, all resellers and nonprofits are now required to pay before orders ship out. We've implemented this system so that we can offer bulk discounts and instantaneous ordering.

Do you accept returns?

We only accept returns if your order arrives damaged, but in those cases, when you provide a description and photos, our warehouse will submit a claim for the shipment with the carrier, and we will simply issue a credit for the amount of the damaged