Find out about our shipping methods and return policy so that you can order with confidence.
Orders more than $29.99 automatically receive free shipping (whether you're a first-time customer or a long-time subscriber). We encourage you to try to order treats and kibble together since there's a $9.99 shipping charge on purchases less than $29
We use UPS to ship all products to the shipping address associated with your order or subscription. UPS will provide tracking updates once your order ships from our warehouse. If you have specific delivery instructions for your delivery address, you
In order to avoid lapses in your supply of kibble at home, we recommend you plan to place your order so that your bag arrives 1 to 2 weeks before you will run out of dog food. Orders typically deliver within 2 to 6 business days once shipped. Please
Our order fulfillment system is automated to ensure your dog's food arrives as quickly as possible without delay! Because of our optimized fulfillment and speedy shipping, we cannot accommodate order cancellations after an order has processed. Please
We're super confident that your dog will love v-dog! Our 4.5LB bag of mini bites is the perfect trial size for new customers interested in a taste test. Please contact us within 14 days of delivery if there is an issue with your order. We cannot offe