How can I change my payment information?Updated a year ago

We understand that subscribers sometimes need to update their method of payment, and we want to make the process as simple as possible for you.

If you're using a mobile device, you can sign into your account at v-dog.com. Click "Manage Subscriptions," and then click the small arrow at the top left side of the screen (below the three bars). Finally, click "update your payment information," and follow the link sent to the email address on file to update the payment attached to your account. 

If you're using a computer or laptop, you can log into your account at v-dog.com. Click "Manage Subscriptions," and then click "payment methods" (on the left hand side of the page). You can then select the payment method you would like to update and click "update payment method." Next, follow the link sent to the email address on file to update the payment attached to your account.

If you have any problems with updating your payment method, you can reach out to our customer service team at [email protected].